COLORKEEPS / INFORMATION

Returns & refunds

Last updated: 12 November 2026

Pre-launch notice: ColorKeeps is a private prototype. We do not accept purchases or print orders yet. Operator identity, registered business details, support address and final policies will be added and verified before the public commercial launch.

Current beta

No product purchases are possible, so there are currently no customer payments to refund. The downloadable demo is provided without charge.

Planned personalized books

We intend to offer made-to-order personalized products. Under EU consumer rules, the usual 14-day change-of-mind withdrawal right can have an exception for goods made to the consumer's specifications or clearly personalized. This does not remove statutory remedies for faulty, damaged, incorrect, or misdescribed products.

Shipping and delivery

Shipping methods, locations, delivery estimates, prices, and responsibility for damaged products will be communicated before any paid order is accepted.

Before public launch

We will publish final return instructions, an operational support contact and the seller's verified legal identity before activating checkout.